If you have a Lenovo R61 laptop, you may be eligible for a laptop upgrade.  To check your model number, look in the lower right-hand side of the screen near the hinge.  If it says “R61,” give the help desk a call at (908) 852-1400 x2362 to schedule an appointment to swap your laptop for a newer one.  We only have a limited supply of forty of the newer L412 models available.

Don’t delay.  Get your laptop upgraded before the start of the new term.

Thanks!
Chris Strube
Director of IT and CIO
Centenary College
(908) 852-1400 x2230

WHAT is Moodle and which classes are affected?

• MOODLE is Centenary College's new course management system.  This will replace Blackboard for all courses. (face to face, blended and online)
• Every course offered through the Centenary College course offerings will have a MOODLE class site available to the instructor and students.

WHEN does the MOODLE transition take place?

• The switch to MOODLE is in progress and will be in full effect for the Adult Programs on August 14, 2011 and Fall 2011 semester for all others at this point Blackboard will no longer be active for course facilitation

WHERE can you access MOODLE?

• MOODLE can be accessed from the following website:
  
  MyCentenary - https://my.centenarycollege.edu

WHO do you contact for assistance?

• Students: direct all Moodle support inquiries to the helpdesk at
  helpdesk@centenarycollege.edu or ext. 2362
• Faculty/Staff: direct all Moodle non-technical support questions to Jennifer Novak novakj@centenarycollege.edu or ext. 5063.  

If you were issued a Centenary laptop, please be informed that if you do not return your Centenary laptop you will NOT be allowed to participate in the commencement ceremony.  You must FIRST return your laptop to the Helpdesk office on the 2nd floor of the Seay building.  Please be sure to return your laptop as soon as possible to ensure that you are able to walk for commencement and do not receive a transcript hold.

Exception:

If you will be returning to Centenary next semester as a full-time undergraduate student, you may continue to keep and use your laptop. 

If this is the case, please send an email to kellym@centenarycollege.edu so the proper arrangements can be made. 

Please note that you are only eligible for a laptop as a full time undergraduate student, so if you are returning as a part time student or as a graduate student you must still return your laptop.

If you have any questions about this policy please contact helpdesk@centenarycollege.edu

Please try not to call IT staff directly, as we need to log and monitor all inquiries on our Help Desk tracking system.

For more information, please review the Information Technology Services home page: http://www.centenarycollege.edu/cms/en/its/

Thanks!

There are now three options available to you:

1) Card Program Information - This will take you to the information page for the Cyclone Card System.

2) Participating Businesses - This will take you to an up-to-date list of participating local businesses.  This is hosted by the Hackettstown BID.

3) Manage Your Card - This will take you to the Cyclone Card management page where you or a family member can add money to your card.

We hope you enjoy these updates.  If you have any questions please feel free to contact the ITS Helpdesk at helpdesk@centenarycollege.edu.

There has been an increase in phishing emails as of the past two weeks. These emails claim to be from the Centenary College Helpdesk. DO NOT REPLY TO THESE MESSAGES! Already replied to one? Change your password immediately and you will be ok. The Helpdesk will never be used for your password or personal information.

If you suspect an email to be fraudulent or spam, please do the following:
               

FROM OUTLOOK…

1. Open a new email message and address it to abuse@centenarycollege.edu
2. Then drag the suspected email to the “body” area of the new email, this will make the suspected message an attachment 
3. After the suspected message has been attached, send the email and we will analyze it and update the filters
4. Delete the email

FROM WEBMAIL… (Only works from Internet Explorer)    

1. Open the spam message
2. Select “Message Details”
3. Copy the entire contents of the “Internet Mail Headers” box
4. Close the “Message Details” pop up and then select the “forward” button 
5. Paste the “Internet Mail Headers” info you copied into the message field and then forward the message to abuse@centenarycollege.edu 
6. Delete the email

If you have any questions, comments, or concerns please call the Helpdesk at extension 2362 or email helpdesk@centenarycollege.edu

Regards,
The IT Dept.

This new feature will make it much easier for those who need access your Cyclone Card account to add money.

Before anyone can add to your account you need to click the link located in the list on the left side of your My.Centenary Landing page.  (Red Arrow)  This will create a valid account for you.  Without creating the account you will not receive email notification when someone other than yourself adds funds.

Please Note:

Your Account ID number is now the first nine digits of the number located on the lower, right-hand corner of the back of your My Cyclone Card.

For someone outside of the college system to add funds the following link is used. 
https://ecard.sequoiars.com/centenarycollege/eCardCardholder/AnonDepositPage.aspx

This information has also been changed on the website and can be accessed by either this link www.centenarycollege.edu/cyclonecard
or by searching for Cyclone Card on the main website www.centenarycollege.edu.

IT wants to take a moment to remind you about a couple of services we offer. (We recommend you add these links to your favorites list.)

1. E2campus – www.centenarycollege.edu/security
• E2campus is an emergency notification system that the college uses to notify staff, faculty, and students of security and safety related issues.  School closings, weather emergencies, and construction concerns.
• Please be sure to sign up for at least one SMS and one email notification type.
• Remember: You MUST renew your subscription every year.  Please take a minute to log into your account and renew.  There are links available if you have forgotten your user name and password.
2. Password Security – www.centenarycollege.edu/password
• In the event you have forgotten your log-in password this system will assist you in resetting your password without needing to contact IT.  Please be sure to complete this information.
3. IT online help – www.centenarycollege.edu/its
• IT has created an online resource
4. IT Service Hours:
• Walk-ins are open Monday – Friday from 8am to 7pm.
• Phones are answered Monday – Friday from 8am to 8pm.
• Saturday and Sundays - Messages left on the voicemail system are periodically checked and calls are returned.
5. My.Centenary
• Finally we’d like to remind you that My.Centenary will always have the most up to date information available.  Please be sure to check My.Centenary at least once a day for updates.

This year we have also added the My.Centenary communication system.  If you haven't heard yet there is a communication policy in place for you to read regarding My.Centenary and email.  You can find it at this link...

Communication Policy

Should you have any questions, please contact your Executive Staff Member, Department Chair or the Human Resources Department.       
 
Gena Deroche, Director of Human Resources
Tel: 908-852-1400 x2268
Email: derocheg@centenarycollege.edu
 
and
 
Scott C. Hughes
Director of Information Technology & Chief Technology Officer
Tel: 908-852-1400 x2166
Email: hughess@centenarycollege.edu

The Holidays are here and when the New Year rolls around a select group of you will have access to the Beta testing of our new course management system Moodle. 

If you are a professor or a student who has been chosen for the Beta Testing of Moodle you will be receiving an email shortly discussing Moodle in more detail!

Until next year, Happy Holidays!

1) Submitting Maintenance Requests

You can now find a link to the ISIS Maintenance Request in the pop up directory of My.Centenary. Simply hover over the directory link and scroll down the pop up until you find Facilities. Then click the dark blue link called "Submit maintenance request."

2) Online Catalog

IT has created a fully search-able and interactive online catalog. This catalog is in Wiki format and is open to the world for use. There are several locations to find this tool:

A) My.Centenary - Click the Link to Course Offerings, Catalog & Registrar

B) On the Registrar's Office Page - Clicking the links marked with red will take you directly to the Centenary Wiki. Clicking the link marked in green will take you to the previous years' catalog.

C) The College Website Landing Page - A link under the Parents & Family Section

3) Path from My.Centenary to the Main website

At the bottom of My.Centenary you can find the our website "www.centenarycollege.edu" in blue. Clicking this hyperlink will take you from My.Centenary to our main website.

Thank you for your patience and understanding.  We are sorry for any inconvenience.