DCSIMG

ITS Staff

Help Desk

The IT Helpdesk prevents, reports, manages and resolves technological problems that affect the College community.  We accomplish our goals by utilizing our resources in an efficient and effective manner, while ensuring the team with the correct skill sets and background is assigned to each issue in order to achieve the results needed for great customer satisfaction.

Team responsibilities include:

  • Troubleshooting technology issues
  • Maintaining classroom technology
  • Training students, faculty, and administrative staff on technology and software applications
  • Setting up technology and supporting technology for campus events
  • Physical computer hardware repair
  • New hardware/software selection and installation
  • Computer inventory management
  • Creating IT processes that improve overall department performance
  • Documentation of solutions to problems, processes, training materials, and necessary skills in our Knowledge Base

Terrence T. Bazylewicz
Chief Information Officer

Education:

  • Montclair State University,  BA
  • New York University,  Project Management
  • University of Southern California, Higher Education Administration

Work Experience:

  • 2001-2013 Consultant at NYPD, FDNY, Tulsa CC, College of the Mainland, Lethbridge CC- Canada, Colorado Mountain College, Peralta Colleges, NYC Bd. Of Elections, American List Counsel, NYC Actuary Office, Touro University
  • CIO at Southwestern College, Chula Vista CA
  • Dir. Of MIS at Catholic University, Washington DC
  • CIO at Mercy College, NY
  • Assoc. Dean of I.T. at University of Southern California
  • Dir of MIS and Computer Services at NJCU
  • Manager Student Record Systems at Columbia University, NYC.

Noteworthy Accomplishments:

  • Presented papers at national conferences of  EDUCAUSE, AACRAO, and FUSE.
  • Responsible for first use of imaging/workflow at any College in 1995-6 at USC
  • First NJ State College to leave consortium NJECN
  • First Use of OMR for registration and billing at Columbia Univ. in 1978

Justin Weber
Technical Services Manager

Education:

  • Chubb Institute (Now Anthem Institute), Certificate in Computer Technical Support

Certifications:

  • 2011 – Complete course “Integrating Mac OS X Into A Windows Environment” and received Certificate

Daniel Reyes
Jr. Systems Administrator

Education:

  • Lincoln Technical Institute, Associates Degree PC System Support and Networking

Certifications:

  • Comptia A+ Certified

Jason Fried
Help Desk Technician

Education:

  • Centenary College, B.S. Mathematics

Certifications:

  • Smartboard and iPad Classroom Integration

Noteworthy Accomplishments:

  • Finalist in the Entrepreneurial Competition form the Rothman Institute of Entrepreneurial Studies
  • Coordination of the annual Senior Fashion Show

 

 

Help Desk Team

Jason Fried
Help Desk Technician

Jillian Eaglen
Help Desk Technician

Jelena Markovic
Purchasing Agent  

Matthew Federici
Graduate Intern

Adrian Williams
Gradate Intern

Christina Gallin
Gradate Intern

Alexandra Nader
Graduate Intern

 

 

Work Studies

Nadeirdre Powell
Work Study

Na'imah Spells
Work Study

Kyle Marris
Work Study