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Job Details

Position Information

Title  Guest Service Representative - Residence Inn Cranb
Salary  DOE
Description  It’s a powerful feeling, to belong. It’s inspiring people to do more than they thought they could. It’s leading the way by rolling up your sleeves to accomplish a common
goal. It’s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.

The Residence Inn Cranbury South Brunswick, located at 2662 Route 130, Cranbury, NJ 08512 is currently hiring a Guest Service Representative.

Responsibilities include:
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing.
Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain
room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure
that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and
closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure
bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any
guest reports of theft.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate
and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language;
answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality
assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

1-3 years prior hotel front desk experience or hospitality experience preferred. Position requires excellent customer service experience and the flexibility to work all shifts,
including some overnights, all days of the week, including weekends and holidays.

Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work
Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com

To search all jobs or learn more about Marriott careers:
www.marriott.com/careers

To apply for this opportunity, please search by Job ID: 13000G51

Connect and network online with us:
www.facebook.com/marriottjobsandcareers
www.twitter.com/marriottcareers
www.linkedin.com/company/marriott-international
www.weibo.com/marriottcareers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Preferred 
Application 
Method 
Web site

Hiring Organization

Name  Residence Inn Cranbury South Brunswick
Description  It’s a powerful feeling, to belong. It’s finishing each other’s thoughts. Laughing at the same jokes. It’s that moment you feel truly and completely yourself. It’s working with
people who treat you like family. At Marriott we know that when you feel at home, you’ll make our guests feel at home. If this sounds like the place for you, join us.

The Courtyard Lincroft Red Bank, located at 245 Half Mile Road, Red Bank, NJ 07701 is currently hiring a Attendant-Laundry.

Responsibilities include:
Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine
status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry cleaning machines and place in clean linen carts.
Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after
each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and
certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond
appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to
increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds
without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.

1-3 years prior relative experience preferred. Candidates must be available to work days/evenings, weekends and holidays.

Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work
Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com

To search all jobs or learn more about Marriott careers:
www.marriott.com/careers

To apply for this opportunity, please search by Job ID: 13000G11

Connect and network online with us:
www.facebook.com/marriottjobsandcareers
www.twitter.com/marriottcareers
www.linkedin.com/company/marriott- international
www.weibo.com/marriottcareers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Industry  Hospitality
Web site 
Address 
http://www.marriott.com/careers

Hiring Contact Information

Email 
Address 
lesleigh.muldrow@aonhewitt.com
Mailing 
Address 
2662 Route 130
Cranbury NJ 08512
Phone 
Number 
(847) 771-0874

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