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Job Details

Position Information

Title  Supervisor-Operations - Courtyard Lebanon (13000BV
Description  It’s a powerful feeling, to belong. It’s inspiring people to do more than they thought they could. It’s leading the way by rolling up your sleeves to accomplish a common
goal. It’s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.

The Courtyard Lebanon, located at 300 Corporate Drive, Lebanon, NJ, 08833 is currently hiring a Supervisor-Operations.

Responsibilities include: Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information
in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-
ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a
room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that
come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room. Assist management in training, evaluating, counseling, disciplining, and motivating and
coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe
work conditions to manager; complete safety training and certifications.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an
entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as
requested by Supervisors.

Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work
Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com

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Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Preferred 
Application 
Method 
Email

Hiring Organization

Name  Courtyard Lebanon
Industry  Hospitality

Hiring Contact Information

Email 
Address 
lesleigh.muldrow@aonhewitt.com
Phone 
Number 
(847) 771-0874

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