Job Details

Position Information

Title  Senior Defined Benefits Analyst(Job Number: 130078
Description  Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox
provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox
provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox
also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer
relationship management services for commercial and government organizations worldwide.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

APPLY: https://xerox.taleo.net/careersection/acs_external_career+site/jobdetail.ftl?lang=en&job=13007877&src=JB-10041 13007877

Work closely with other team members to ensure the seamless delivery of outsourcing services to the client. Provide a client specific outlook to all operational service
activities. Consult on operational service activity changes; consult with internal and external sources on the client and plan specific impact of all legal, regulatory, process,
product or business changes that affect plan administration.

May perform one or more of the following:
?Execute and own complex research initiatives and the analysis and resolution of technical issues, resulting from operational control breakdowns, legislative changes, or
systems outages.
?Processing of daily client administrative work
?Create complex reports to meet client and internal needs.
?Assist in the definition, development and maintenance of project and system requirements, technical specifications, and test plans.
?Manage the production calendar to ensure all ongoing deliverables are met and executed within agreed upon Service Level Agreements.
?Develop and maintain documentation of process flows, administrative summaries, and standard operating procedures; also identify and assist in the execution of process
?Case management of participant escalations from the Call Center RCA and BST teams;
?Conduct appropriate trend analysis and root cause analysis as needed.
?Work with other internal groups to prepare test plans to support technical infrastructure testing, data interfaces in/out of the system, employee communications, employee
tools and client reporting.
?Monitor/manage client and internal escalations.
?Assist in the training and development of all staff.
?Develop working relationships with the client, third party vendors and/or ancillary service providers and other internal parties.
?Attend both client and internal meetings
?Perform manual calculations for error level 2 calculations.
?Ability to perform QA on calculations
?Perform QDRO calculations
?Ability to support and review pension payroll activities- such as payment set up and reconciliation.
?Ability to support and review event processing activities- such as monthly batch processing.
Requirements: 5-10 years of DB benefit plan administration experience. Manual Calc experience. BA/BS degree.

Xerox Business Services, LLC is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national
origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship
status, basis of genetic information, or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation
to apply or compete for employment with Xerox Business Services, LLC may request such accommodation(s) by calling 1-866-419-2226 or by sending an e-mail to
APPLY: https://xerox.taleo.net/careersection/acs_external_career+site/jobdetail.ftl?lang=en&job=13007877&src=JB-10041 13007877
Web site

Hiring Organization

Name  Xerox Business Services
Description  Xerox Business Services LLC, specializes in Human Resource Services that produce outcome-driven solutions for our clients. We serve millions of client employees retirees
across the globe with services benefits, training, HR consulting and talent management. Clients choose to partner with us because our services help clients reduce costs,
reduce risk, optimize their talent management and focus on what matters most: their core business.

Industry  Human Resource
Web site 

Hiring Contact Information


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