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Job Details

Position Information

Title  Specialist-Guest Services - Bridgewater Marriott (
Salary  DOE
Description  It’s a powerful feeling, to belong. It’s inspiring people to do more than they thought they could. It’s leading the way by rolling up your sleeves to accomplish a common
goal. It’s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.

The Bridgewater Marriott, located at 700 Commons Way, Bridgewater, NJ 08807 is currently hiring a Specialist-Guest Services.

Responsibilities include:
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing.
Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain
room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure
that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and
closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure
bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any
guest reports of theft.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate
and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language;
answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality
assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by Supervisors.



Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work
Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com

To search all jobs or learn more about Marriott careers:
www.marriott.com/careers

Connect and network online with us:
www.facebook.com/marriottjobsandcareers
www.twitter.com/marriottcareers
www.linkedin.com/company/marriott-international
www.weibo.com/marriottcareers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Preferred 
Application 
Method 
Web site

Hiring Organization

Name  Bridgewater Marriott
Industry  Hospitality
Web site 
Address 
http://www.marriott.com/careers

Hiring Contact Information

Email 
Address 
lesleigh.muldrow@aonhewitt.com
Mailing 
Address 
700 Commons Way
Bridgewater NJ 08807
Phone 
Number 
(847) 771-0874
Alumni?  No

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