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Job Details

Position Information

Title  Supervisor-Rooms Operations - Newark Liberty Inter
Salary  DOE
Description  It’s a powerful feeling, to belong. It’s inspiring people to do more than they thought they could. It’s leading the way by rolling up your sleeves to accomplish a common
goal. It’s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.

The Newark Liberty International Airport Marriott, located at 1 Hotel Road, Newark, NJ, 07114 is currently hiring a Supervisor-Rooms Operations.

Responsibilities include: Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information
in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-
ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a
room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that
come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room. Assist management in training, evaluating, counseling, disciplining, and motivating and
coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe
work conditions to manager; complete safety training and certifications.Follow all company policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate
and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language;
answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards.
Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

1-3 years prior lead/supervisory experience in the hotel or hospitality industry preferred. Position requires the ability to work day shift, weekends and holidays.

Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work
Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com

To search all jobs or learn more about Marriott careers:
www.marriott.com/careers

Connect and network online with us:
www.facebook.com/marriottjobsandcareers
www.twitter.com/marriottcareers
www.linkedin.com/company/marriott-international
www.weibo.com/marriottcareers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Preferred 
Application 
Method 
Email

Hiring Organization

Name  Newark Liberty International Airport Marriott
Description  It’s a powerful feeling, to belong. It’s inspiring people to do more than they thought they could. It’s leading the way by rolling up your sleeves to accomplish a common
goal. It’s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.

The Newark Liberty International Airport Marriott, located at 1 Hotel Road, Newark, NJ, 07114 is currently hiring a Supervisor-Rooms Operations.

Responsibilities include: Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information
in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-
ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a
room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that
come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room. Assist management in training, evaluating, counseling, disciplining, and motivating and
coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe
work conditions to manager; complete safety training and certifications.Follow all company policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate
and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language;
answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards.
Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

1-3 years prior lead/supervisory experience in the hotel or hospitality industry preferred. Position requires the ability to work day shift, weekends and holidays.

Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work
Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com

To search all jobs or learn more about Marriott careers:
www.marriott.com/careers

Connect and network online with us:
www.facebook.com/marriottjobsandcareers
www.twitter.com/marriottcareers
www.linkedin.com/company/marriott-international
www.weibo.com/marriottcareers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Industry  Hospitality
Web site 
Address 
http://www.marriott.com/careers

Hiring Contact Information

Name  Lesleigh Muldrow
Email 
Address 
lesleigh.muldrow@aonhewitt.com
Mailing 
Address 
1 Hotel Road
Newark NJ 07114
Phone 
Number 
(847) 771-0874

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