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Job Details

Position Information

Title  Clerk-Front Desk - Renaissance Newark Airport Hote
Salary  DOE
Description  A place in the world with style like yours. Great benefits, training, opportunities for career growth and promotion.

Bring your whole self to work. As an ambassador at the world’s leading lifestyle brand.

Position: Clerk-Front Desk

Location: Renaissance Newark Airport Hotel - 1000 Spring Street, Newark, NJ, and 07201

Job Description: The Renaissance Newark Airport Hotel seeks a Clerk-Front Desk to join the Renaissance Team.

Duties include: Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room
charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages,
requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch
bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals,
departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal
checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.Follow all company safety and
security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and
personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according
to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using
clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality
assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 1-3 years prior hotel front desk experience or hospitality experience preferred.
Position requires excellent customer service experience and the flexibility to work all shifts, including some overnights, all days of the week, including weekends and holid

Benefits may include: medical, dental, vision, 401(k) profit sharing, paid time off, tuition reimbursement, career advancement, hotel room discounts and more.

You must apply on-line to be considered. Explore opportunities that fit your style at www.marriott.com/careers.

When searching to apply for this job, click "Apply Now" link, then click "Management Positions Worldwide and Non-Management Positions in the United States and Canada"
link, which will open a new window. Upon entering the application website, enter 130003GR into the Job Number search bar. Then click “Search for jobs “. Click the
Position Title and then click “Apply Online”. Returning users are required to enter a username and password. New users will need to create an account. Click Login. From
there begin filling out the entire application until you receive a message indicating your completion.

Marriott International is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.
Application 
Deadline 
02/25/2013
Preferred 
Application 
Method 
Web site

Hiring Organization

Hiring Contact Information

Email 
Address 
lesleigh.muldrow@aonhewitt.com
Phone 
Number 
(847) 771-0874

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