Job Details
Position Information
| Title | Concierge-Spa - Princeton Marriott at Forrestal (1 |
|---|---|
| Salary | DOE |
| Description | It’s a powerful feeling, to belong. It’s inspiring people to do more than they thought they could. It’s leading the way by rolling up your sleeves to accomplish a common goal. It’s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us. The Princeton Marriott at Forrestal, located at 100 College Road East, Princeton, NJ 08540 is currently hiring a Concierge-Spa. Responsibilities include: Job Summary Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 1-3 years prior hotel front desk experience, concierge or hospitality experience preferred. Position requires excellent customer service experience and the flexibility to work all shifts, including some overnights, all days of the week, including weekends and holidays. Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com To search all jobs or learn more about Marriott careers: www.marriott.com/careers Connect and network online with us: www.facebook.com/marriottjobsandcareers www.twitter.com/marriottcareers www.linkedin.com/company/marriott-international www.weibo.com/marriottcareers Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. |
| Preferred Application Method |
Web site |
Hiring Organization
| Name | Princeton Marriott at Forrestal |
|---|---|
| Industry | Hospitality |
| Web site Address |
http://www.marriott.com/careers |
Hiring Contact Information
| Email Address |
lesleigh.muldrow@aonhewitt.com |
|---|---|
| Mailing Address |
100 College Road East Princeton NJ 08540 |
| Phone Number |
(847) 771-0874 |